Strata Water Solutions
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Understanding Your Bill

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​1)      Your Name
2)      Your Unique Account Number
3)      The date the Account was issued
4)      The date the Account is due as set by SA Water
5)      The type of account  e.g. Cold water, Hot Water, Electricity etc.
6)      Strata/Community Corporation Number
7)      Property Location
8)      Postal Address
9)      Date of meter reading by quarter
10)    The Reading of your meter by quarter
11)    Water usage By Quarter In Kls
12)    Water usage same time last year by quarter in Kls
13)    Number of reading days this quarter
14)    The daily average water usage for your property in litres
15)    The average daily water usage for your group in litres
16)    The total amount due for this account
17)    Days since the previous meter reading and of this quarters billing cycle
18)    Water used by tier – As set by SA Water
19)    Other Charges as specified where applicable
20)    Your Payment Options:
21)    Agent No. – For Bank Payment
22)    Biller Code – Bpay Company ID
How your bill is generated
1.   Your sub meter is read according to the schedule provided by SA Water.  There are variations in the reading dates 
between Strata Water Solutions and the SA Water Meter Reading Contractors.  We read from the scheduled dates and as close as possible to the standard 91 day quarter.

2.   The charges are applied to usage at the rates (and under the same rules) as those defined for a utility account.

3.   Variations in usage (as referred to in 1. above) are spread on a pro rata basis according to your actual usage.


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  • Home
  • About Us
    • Our Services
    • Our Team
    • Our Services FAQ's
    • News & Testimonials
    • Links
  • Fees & Charges
  • My Account FAQ's
    • Your Water Meter
    • Detecting Leaks
  • Special Readings
  • Accounts & Billing
    • Understanding your Bill
    • Paying your Bill
    • Late Payment Fees
    • Online Payment T&C's
    • View Reading Dates
  • Contact Us
    • Change Your Address
    • Emailed Accounts
    • Direct Debit
    • Request a Quote