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SA Water Media Centre
SA Water Media Centre
We have many customers around South Australia and we are often receiving emails and letters from them thanking us for having made a difference, we thought you might like to read a selection of them.
"Thank goodness for getting you to install the individual water meters at our property.It may sound silly, but I had a dream in which I was told that I had a plumbing problem to deal with.
I checked my unit – all the taps etc were turned off, the toilet was not dripping or running and my water meter was not moving. I
checked my rental property’s meter next door. The meter showed that water was being used, and there was nobody at home to be using it.It was then so easy for me to simply turn the water supply off so no more water would be wasted.
If it wasn’t for the meter, who knows how much my tenant (who was away on holidays at the time) would have had to pay for the
These water meters that you install for people not only allow us to keep track on how much water we are using, they are an excellent tool to check if there are any water leaks happening, and that is apart from the huge benefit of not having to pay for somebody else’s water usage.
The non-expensive amount that we paid for you to install the meters, and your quarterly charges for reading the meters, and doing
all the accounts etc is worth every cent.
Name & address supplied
Tenant and Landlord
As the Presiding Officer in a strata corporation of 8 homettes, I appreciate the benefits that can be realised by utilising the services of Strata Water Solutions in reading the individual sub-meters that are often attached to present-day strata units.
Also, In my role as the meter reader for S.W.Solutions, I see first-hand the considerable variations in water usage that regularly occur between individual units within a strata group.
The water used by a single unit within a strata complex can vary greatly for a number of reasons. Water usage is governed by such things as the number of people living in a unit, the type of appliances installed; washing machine, dishwasher, water heater etc, the size and type of any attached private garden area (perhaps with an automatic watering system) and the personal usage of each and every resident living in the unit.
SA Water will not read individual sub-meters - they will only read the main meter and then evenly divide the total cost of the water used between the number of units in the complex.
This can result in the more frugal users subsidising a less frugal user for the reasons listed above.
In reading the individual sub-meters, S.W. Solutions apportions the water cost per unit according to actual usage of that unit, not as an even share of the SA water total. This results in a much fairer method of payment distribution as each unit is billed for its actual usage.
In addition to this, when reading the individual sub-meters, SWS also reads the main SA water meter. This not only validates the independent reading done by SA water, but enables Strata Water Solutions to compare the main meter reading against the aggregate total of all unit readings. This provides an opportunity to highlight the presence of any underground leakage or other abnormal usage that could otherwise go undetected within the complex.
I think the benefits of your service to individual owners is fantastic, and I'm keen to discuss your product/pricing at upcoming AGMs.
I take this opportunity to thank you and congratulate you for developing this business offering, and look forward to future discussions .
Body Corporate Manager
Company Name Supplied